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How to activate your hotel property with unique experiences

Discover how to leverage the spaces that make your hotel bespoke to create new experiential revenue opportunities that surprise and delight guests.

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One of the best ways to differentiate your brand is to offer something no one else can: unique experiences held on your property.

By leveraging the spaces that make your hotel bespoke, you create new revenue opportunities that drive loyalty and direct bookings all while keeping your brand at the center of your guests' journeys.

In this article, you’ll learn how to:

  • Activate space at your property
  • Transform hero events into experience-packed escapes
  • Unlock a free experiential programming consultation offer

How hospitality brands can activate experiences on property

Experiences are a great way to create new revenue opportunities on your property.

Start by exploring your property with a new perspective, thinking through the spaces you have available to activate. Are there underutilized private spaces, such as a pool, that could be transformed into something special during twilight hours? Could sprawling green spaces or popular common areas be repurposed to create unique experiences?

Moonlight movies are a popular summer activation that can be held at a pool or on a lawn. Afternoon tea or cocktail-making workshops are also great ways to take advantage of lounge or lobby areas.

Here are a few more ways our partners activate their unique properties with Way:

1. Piaule Catskill leverages calming outdoor spaces for forest bathing

Landscape hotel Piaule Catskill offers a unique wellness experience using its expansive outdoor property and surrounding forest area. Participants are invited to engage in all five senses on a quiet, meditative walk through the woods that ends in a tea ceremony.

2. Carneros Resort reimagines a secluded garden as a hands-on harvest

Guests at Napa’s Carneros Resort and Spa can embark on a unique culinary experience by harvesting fresh ingredients from the organic garden with a guide. After the harvest, the culinary team helps prepare the garden-fresh finds at the onsite pizza kitchen, ready to be enjoyed at nearby gathering tables.

3. Motorside retreat TOURISTS turns picnic tables into craft workshops

Since TOURISTS, a trendy riverside retreat in North Adams, Massachusetts, doesn’t have a classroom or workshop space, they constantly use every piece of their property to do programming. Way empowers them to flex the spaces that may normally be just a picnic table for popular workshops like Crafting Hour.

4. Fairmont Austin transforms their daytime spa into a luxurious evening retreat

At Fairmont Austin, guests and locals can rent the spa after hours for a luxurious evening perfect for couples celebrating something special. The experience includes exclusive access to a private solarium, spa treatments, a bottle of champagne, a private concierge, and more.

Want to explore new ways to activate your property? Fill out the form linked below and we'll set you up with a free consultation with our in-house experience programming consultants.

Turning hero events into experience-packed weekend escapes

Drive more revenue and brand awareness by leveraging large events and activations as an opportunity to introduce more programming to guests and attendees.

The Inn at Mattei’s Tavern is using Way to drive more experiential revenue in conjunction with a performance by Kate Hudson, part of the Auberge Concert Series. Guests are encouraged to turn a night at the concert into a weekend getaway by adding experiences like Brunch at The Tavern, poolside cabanas with F&B add-ons, and wine & cheese tasting.

Creating experience pages with sample itineraries and room & concert bundles helps boost ancillary and room revenue for Way’s partners.

Read more about how The Inn at Mattei's Tavern powers one-of-a-kind programming with Way here and check out their experience-packed weekend recommendations here.

Want more insights like this? Subscribe to Experiential, Unlocked: Way's LinkedIn newsletter to get first access to experiential trends in hospitality.

Top 6 Revenue-Driving Experience Categories

10 min read

Explore the experience types leading global revenue for Way’s partners—along with key trends shaping smarter, more profitable bookings.

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Paniolo, A Hawaiian Cowboy Lūʻau
At The Ritz-Carlton O'ahu, Turtle Bay

Ticketed Dinners

Destination dining remains a consistent revenue driver. Structured formats such as cultural tasting menus, recurring culinary series, and chef-led events tend to perform best. A clear concept, strong visual presentation, and a seamless booking experience are essential.

Day Pass at Murietta Hot Springs

Day Passes

The modern day pass does more. Add value through twilight access, spa tiers, and wellness programming. Become a local destination for the unique brand experiences only you can offer, and book directly from your website.

Use dynamic pricing to provide pricing flexibility based on daypart, seasonality, and demand. Drop weekdays for locals and increase weekends for busier times.

The Dom Pérignon New Year's Eve Party
at The little nell

Holiday Events

From Halloween through New Year’s Eve, seasonal programming drives the year’s highest returns. While NYE remains the anchor, smaller activations from craft workshops and brand pop-ups to intimate concerts can extend engagement across the calendar.

Don’t wait to plan your annual holiday experiences and publish early to inspire bookings.

Power your experiences with Way

Schedule a demo to learn how you can elevate your experiential programming with Way’s integrated product suite.

Cabanas & Daybeds

Whether it’s a shaded family cabana or an adults-only zone, these high-performing, easy-to-repeat offerings give guests more control and properties a reliable source of incremental revenue. Booking should be seamless, direct, and mobile-friendly.

Leverage brand-centric resources and amenities to create sustained revenue streams.

Cabanas at Pendry Newport Beach

Hosted Outdoor Adventures

Partner with trusted local guides to offer bespoke guest experiences unique to your destination. From horseback riding and night snorkeling to UTV tours and snow excursions, travelers want to be guided in adventures and new experiences. In 2024, horseback riding led in volume, with water-based experiences close behind.

Use Host to automate collaboration and payments to local travel guides.

Cabanas at Pendry Newport Beach

Elevated F&B

Food and beverage continues to be a signature channel for brand storytelling. Afternoon tea, seasonal tasting menus, cocktail-forward brunches—well-executed formats like The Driskill’s rotating service or Pendry DC’s Boozy Tea build repeat demand and earn media.

Cabanas at Pendry Newport Beach
Instagram-worthy experiences are the most popular vibe on Way.

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meaningful experiences for your brand and business

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“In big resorts, why are we trying to do everything? It's usually not a good recipe for success. And when you look at ancillary revenue, it's so important today, more important than ever to find revenue within our gates. We’ve got to drive it into other ancillary-spend environments.”

Robert Marusi
COMMERCIAL DIRECTOR,
HOTEL DEL CORONADO

Learn how Hotel del Coronado leverages experiences to unlock ancillary revenue

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Host

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